Luxair S.A. (LuxairGroup) recrute !

Head of Airline Sales (m/f)

Main duties :

In charge of the Business Development, including launch of new routes and new products & services
Responsible for the sales distribution strategy and the selection and weight of the adequate distribution channels (corporate and leisure travel agencies, corporate contracts, digital) (digital : direct via Luxair web & indirect via On Line Travel Agencies, Metasearch, …)
Set up the partnership and alliance strategy with other airlines (code-share, …)
Implement the sales strategy and build successful commercial partnerships for the following channels : corporate travel agencies and corporate contracts
Be the voice of our customers and responsible for addressing the customers concerns early in the sales process
Accelerate the digital transformation of sales distribution channels (leisure and corporate) and monitor and observe the brand and markets forecasts, identifying new trends ahead of the curve
Be responsible for the vendor management of GSA and GDS providers (acquisition, negotiation, management and invoicing)
Closely cooperate with different stakeholders (e.g. Revenue Management, e-commerce, Marketing, Network, Project Management, LuxairTours counterpart) in matters of strategic and tactical product and service positioning
Manage, plan and lead the dedicated team and track the sales team metrics

Minimum required criteria :

8 to 10 years of experience in a similar role and for an Airline or a Tour Operator
Provide a master degree in marketing, communication, economics or equivalent or equivalent work experience
Demonstrate a strong understanding in sales gained in an airline and/or tour operating environment with the willingness to pick up new skills and knowledge of latest strategy & tactics
Have strong expertise in stakeholder relationships and in developing a network
Have strong expertise in analytics
Have strong expertise in digital sales activities
Show proven ability to analyze and problem solving coupled with the ability to work and innovate in a strong competitive environment
Demonstrate good presentation, communication and interpersonal skills
Ability to work on own initiative and to take decision
Show excellent negotiation skills
Have strong leadership and organizational skills.
Be familiar with standard office applications
Be team oriented and show ability to work transversely and in a collaborative mode
Show entrepreneurial flair, not afraid to wear multiple hats
Be convincing and can create adhesion to his ideas
Show excellent language skills in English as well as skills in French and/or German (spoken and written)

Desired or to be acquired criteria :

Be able to switch from operational to strategic subjects and handle various subjects/projects at same time
Be capable of driving changes in a fast evolving environment
Show the capacity to work under pressure, to meet deadlines and deal with unforeseen and urgent issues
Ability to handle personally and manage a team in periods of heavy workload and time pressures
Be capable of working independently as well as in a team
Be open-minded and solution oriented

The ideal candidate :